Understand the intent
Identify what the customer wants and ask a useful follow-up question.
WhatsApp chatbotEvery conversation.
Every conversation.
A little more helpful.
Build a WhatsApp assistant around your information, your customer journeys and your team’s way of working.
Understands your businessWorks with your team
SARY / SALES & CUSTOMER SERVICE
SaryHelp choosing
Options that fit your requestProduct details · order information
Write a message…
Your knowledge guides each reply
Inside a customer conversationHow Sary helps
Beyond fixed answers
Give customers useful information and your team room to focus.
Use your information
Ground answers in maintained business knowledge.
Keep the context
Continue the conversation without asking customers to start over.
Collect the essentials
Gather the details needed for an order or a service request.
Hand over smoothly
Bring a teammate into requests that need a person.
Review and improve
Test common questions and refine the assistant’s instructions.
The workflow
From the first question to the next step.
Choose your main journeys
Start with your most common sales and support questions.
Add the information
Gather answers, services, products and instructions.
Open the conversation
Let customers ask in their own words and continue with Sary and your team.
Sary follows up. Your team takes over.Your business knowledge.
Your business knowledge.
In every conversation.
Is Sary limited to menus and buttons?
Customers can write naturally. Sary uses your business information to understand their requests.
Can my team step in?
Yes. Human follow-up remains part of the conversation for situations that need it.
How do I improve answers?
Review recurring questions, complete your business knowledge and adjust instructions when needed.
Organise conversations.
Follow up on sales.
Add your business information, connect WhatsApp and start following up with Sary.