Every question
has a starting point.

Create an account, add business knowledge and connect the supported tools you use. Test a complete customer journey before expanding usage.

Start with account settings and business information. Contact support for a workflow that needs additional setup.

Prepare products, services, current prices, opening hours, policies and instructions for situations that need a teammate.

Follow the connection steps available in your account. Confirm the channel status and test sending and receiving before starting.

Check the supported channel requirements before connecting a number. A dedicated business number can help your team organise customer communication.

Review the channel status and connection instructions. If the problem continues, contact support with a description of the issue.

It uses your business knowledge and instructions to understand the request and help the customer with the next step.

Set the business information, preferred tone and handover instructions, then test typical customer questions.

Sary can process voice requests where the channel and service support them. Confirm ambiguous details before proceeding.

Choose an appropriate audience, write a clear message and review the timing and necessary permissions before sending through your account.

Use the current plan and channel limits shown in your account. Availability also depends on provider requirements and connection status.

Use the scheduling options available in your campaign settings and review the result after the scheduled time.

The enabled payment provider shows the available methods when you continue to checkout. Review the amount and terms before proceeding.

Review current plans and the subscription options in your account. The checkout displays the applicable amount and billing period.

Check current usage and plan limits in your account. Contact support or choose an available plan that fits your needs.

Add products in your account or use data from an enabled store integration. Review names, prices, specifications and availability.

Review the channel and account options available to your plan, then confirm each supported connection before use.

Use your account’s available conversation, order and campaign reports. Read the context behind a metric before deciding what to change.